Why are you called Simple Alchemy Co?
Don't worry. It's not because we think we can turn based metals into gold. We chose the name as a way of paying homage to the forerunner of the chemistry we use today. CLICK HERE for an interesting Smithsonian article on the topic.
Why did you rebrand?
When we first launched back in 2018, we had very little money, and did our absolute best with what we had. That meant learning Adobe Illustrator on the spot to design our own logo! While we're proud of what we did, we knew we would eventually need professionals. In summer of 2021, we hired Perspektiiv Design Co to bring our ideas to life.
We worked hard to create branding that is:
• Gender inclusive
• Inspired by nature
• Influenced by vintage apothecary
• Playful and inviting
Needless to say, these aren't the easiest qualities to convey through a brand - especially when we were doing it ourselves! Perspektiiv Design Co was incredible to work with, and we're thrilled with what they created!
Do you have your own storefront?
Right now, we're just online. We would love to have a brick and mortar shop someday!
Can I buy your products locally?
Possibly! We are always adding new shops to our wholesale list. Check your state/country on our Shop Local page, and see if there's one near you.
How do I order wholesale?
Please contact us (email@example.com) to get started.
- Do you do refunds or exhanges?
Can I add a gift note to my order?
Of course! Please leave a note at checkout letting us know what you would like to say, and we will include a hand written note with your order.
Can I compost the packaging?
Yes! We use home compostable labels, paper tubes, packing tape, kraft paper, starch-based peanuts, and boxes for all of our products and shipping. Any metal and glass items can be reused or recycled.
Is there Lye in your soap?
We get this question fairly often, and the answer may surprise you: Nope! How, you ask? SCIENCE. We use a traditional cold process method to make our soaps. This method utilizes Sodium Hydroxide (i.e. Lye) to saponify the oils. The process changes the chemical composition of the ingredients, and NO LYE remains after the soap has cured. It is PH Balanced, and super gentle. Chagrin Valley Soaps did a nice blog post on this topic HERE.
I have very sensitive skin. Will your soap work for me?
Our soap is made for you. Literally. We here at Simple Alchemy Co also have highly sensitive skin. Col originally started making soap because everything available on the market irritated her skin. The result is our superior quality, highly conditioning, remarkably simple soap. Our customers have had excellent results, including those with eczema, keratosis pilaris, psoriasis, oily, and combination skin types.
Is your soap biodegradable?
Yes! Extremely. It’s completely safe to use out in nature. It’s totally edible too, so you don’t have to worry about kids or pets getting in their mouths. We’re not saying it will taste great, but it’s entirely safe. Once when Col when camping, a bird stole her soap off the picnic table. Twice!
Will Natural Deodorant work for me?
We did extensive research, batch testing, and customer trials to ensure that our Natural Deodorant would work for everyone. And it was worth every minute! It's our best seller by far, and we're sure you'll love it. For best results, follow the instructions on the packaging. Bonus: you can always try it for a few weeks, and if you're not 100% happy you can contact us for a refund.
I want to buy your Pain Relief Balm. Where is it?
It's still here! We just simplified the name to Relief Balm. You can purchase it HERE.